Data verification: Demographic and charge information on each patient is checked for accuracy
and completeness. Missing or erroneous information is corrected to insure prompt payment of claims.

Coding: Maximum reimbursements hinges on accurate and complete coding. Our staff checks or codes
each claim using the proper CPT and ICD-9 codes. Modifiers are used when appropriate to insure
maximum reimbursement and to provide essential information to insurance companies.

Data Entry: Demographic and charge information is entered into our computer system and verified
for accuracy before each claim is filed.

Claims Transmission: Claim are printed and/or transmitted electronically. Printed claims are
checked for accuracy. Secondary claims have the primary EOB attached. Other printed claims may have
pertinent information attached such as office notes, or an operative report.

Patient Statements: Monthly statements are sent to patients who have a balance with your office.
Patients may pay by credit card even if your office is not set up to accept these.

Denials: Denials are worked on a daily basis. Claims are corrected pand resubmitted if necessary or a
phone call is placed to the insurance company depending on the claim problem. Additional information
requests are sent by our office if necessary. Our employees also handle appeals of necessary.